• Our client-centered programs serve adults in any stage of the recovery process
• Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
• Clinical and outpatient services for adults with severe and persistent mental illness (SPMI) who are at risk of hospitalization or whose symptoms are in remission but who require ongoing support and medication

We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access. We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you.

The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. The ACCESS unit responds to all requests and determines eligibility for services according to intensity of need and severity of symptoms. Appointments are scheduled for persons who meet our admission criteria. Crisis intervention services are provided on a walk-in basis. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM.

   Results

• Achieved the highest level of CARF accreditation since 1993
• Served 2,458 adults with severe and persistent mental illness with recovery-focused counseling in 2011
• State’s largest number of Spanish/English bilingual counselors
• 65% reduction in psychiatric hospitalization compared to pre-service among those we serve who complete their treatment with us
• Satisfaction with services is greater than 93%
• Consumers improved on 38% of their identified goals
• 73% of our adult outpatient clients have annual incomes less than $10,000
• Developmental Disabilities program served 115 clients in 2011
• Supports Coordination program, which helps individuals obtain benefits and free medication, assisted 760 clients in 2011
• Permanent Supportive Housing program helped 36 former AFC residents move into their own apartments in last two years
• Supported Employment program helped 42 persons find work in 2011
• Go-Getters homeless drop-in center serves 66 adults a day
• ACCESS processed 4,229 requests for service and referred 2777 on for screening in 2011
• On-site primary care and pharmacy services at Waterman clinic

Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve.