Southwest Solutions in southwest Detroit: Southwest Counseling Solutions: Adult Counseling Services

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Counseling Overview

Adult Counseling Services

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Southwest Counseling Solutions

Adult Counseling Services

Mental illness can affect anyone, regardless of race, ethnicity, gender, age or income level. Our quality health services for adults with mental illness make it possible for those we serve to recover and become productive members of the community. They work, attend school, socialize and become self-sufficient. We provide a system of support driven by our guiding principles: respect, responsibility and recovery. We believe that the mentally ill can recover, and their success stories, which are often dramatic, are the reason for our being.

Services:

Our client-centered programs serve adults in any stage of the recovery process
Clinical and outpatient services for adults with severe and persistent mental illness who are at risk of hospitalization and who require ongoing care, medication and monitoring
Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
Supported Employment Services for those seeking full-time or part-time work. Services include individualized job search, Social Security benefits, counseling, and on-the-job supports
Clinical and outpatient services for children and adults with developmental disabilities
Permanent supportive housing for adults who currently reside in Adult Foster Care homes and who are seeking to live independently
Bilingual and bicultural services for Hispanic persons who are experiencing adjustment problems, anxiety issues or moderate depression
Go-Getters Drop-in Center serves homeless adults and adults with mental illnes by providing a dynamic environment where consumers, with the support of their peers, can continue their recovery journey and improve their quality of life
On-site primary care and pharmacy services at Covenant Community Care located inside our Waterman clinic

We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access.

We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve.

The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM.

Results

Achieved the highest level of CARF accreditation since 1993
Served 1,958 adults with severe and persistent mental illness with recovery-focused counseling in 2009
96% reduction in psychiatric hospitalization compared to pre-service among those we serve who complete their treatment with us
95% of those we serve remain in the community
Nearly 83% of our adult outpatient clients have annual incomes less than $10,000
State’s largest number of Spanish/English bilingual counselors
94% of our clients rate our services positively
ACCESS processed more than 3000 requests for services in 2009
Developmental Disabilities program is treating 55 clients
$200,000 in free medication or samples provided through indigent prescription programs
Go-Getters homeless drop-in center serves more than 70 adults a day
On-site primary care and pharmacy services at Waterman clinic

Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. Those whom we serve are generally of very limited means. The average income of our adult clients is about $7,700. Ethnically, our clientele draws from the diversity of our community. 27% of those we serve are African American; 40% are Hispanic; and 30% are Caucasian.

The Michigan Department of Community Health has strict standards about how quickly consumers need to be seen once the contact is made with the agency, requiring close coordination between the ACCESS unit, support staff, and clinicians. We met or exceeded standards for non-emergent appointment scheduling, post discharge appointment scheduling, and hospital re-admissions.

The latest CARF accreditation that Southwest Counseling Solutions earned in 2008 for its seven major mental health counseling programs is the sixth consecutive Three‐Year Accreditation that the international accrediting body has awarded to Southwest Counseling Solutions (SWCS).